SACHEF Respects Your Privacy

The information collected by SACHEF is information typed into a contact or order form web page. SACHEF does not use any passive or invisible means of collecting information. We do not secretly collect e-mail addresses or other information. If you did not physically type in the information, we will not receive it.

SACHEF Customers Privacy Policy:
SACHEF does not sell or distribute it's customer information to any company or organization. You will never be placed on any non SACHEF mailing list from any information you have provided to us. SACHEF will make every effort to hold in complete confidence all information you provide. Information will only be released in response to court orders or requests from law enforcement agencies.

Customer Information that is provided to SACHEF will be used to (a) process your order. (b) Enroll you in a SACHEF notification e-mailing list which will provide notifications of upcoming events, solications and other important SACHEF related information. This e-mailing list can be unsubscribe from at any time by responding to the e-mailing.

SACHEF Refund/Cancellation Policy:
SACHEF will refund charitable contributions if requested in writing by the contributor within 10 calendar days of the online contribution. Refund/Cancellation requests should reference the Contribution # which can be found on the receipt that was provided at the time of purchase, and should be sent to: Save a Child's Heart Endowment Fund, 2 Saddlerock Court, Silver Spring, MD 20902, USA.

SACHEF Customer Service:
You may contact SACHEF Customer service by phone, (301) 593-5763, by email, SACHEFInfo@SACHEF.org, or by mail: Save a Child's Heart Endowment Fund, 2 Saddlerock Court, Silver Spring, MD 20902, USA.

Disclosure and Corrections:
Upon written or e-mailed request, any customer may request a review of on-line information pertaining to that customer or client. Upon written or e-mailed request, any customer or business client will be granted corrections of the on-line information. Please direct written requests to Database Administrator, SACHEF , 2 Saddlerock Court, Silver Spring, MD 20902, USA. E-Mail requests to SACHEFInfo@SACHEF.org.

Data Security:
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, SACHEF has put in place appropriate physical, electronic, and managerial procedures to safeguard and secure all the information we collect.

On-Line Credit Card Transactions:
On-line transactions which require entry of Credit Card information use Secure Sockets Layer (SSL) for security. Your credit card information is protected through the use of advanced encryption technology, the same technology used by major financial institutions worldwide. The only people who will have access to your credit card information are authorized SACHEF employees and the employees of the Merchant Bank that is processing the transaction. All Credit Card transactions are processed by IonGate for Bank of America.

Types of Information Collected and how it is used:
Description Use
Name, Business name, Phone number, Fax Number, & Address Your name & address is used to respond to customer requests for information, for shipping of products, invoicing, and limited SACHEF mailings.
E-Mail Address Your e-mail address is used to respond to customer requests for information, invoicing, and SACHEF e-mailings such as news letters and bulletins.
Credit Card number & Expiration date Only when a customer request is made is this information used to charge for charitable contributions to SACHEF, products, and services.
Passwords Some locations on this site require a password for access. These passwords are provided by SACHEF and may be revoked at anytime by SACHEF. Passwords can be obtained by e-mailing SACHEFInfo@SACHEF.org.

Any questions about this privacy policy can be directed to SACHEFInfo@SACHEF.org.

 
Copyright © Save a Child's Heart Endowment Fund 2010 for technical assistance please contact Webmaster@SACHEF.org